![]() We will also notify you of the approval or rejection of your refund. Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. Use our Self-Serve Returns option, located in the footer section A member of our team will review the details and offer the best resolution to resolve your query. If you received a damaged, faulty or incorrect item you should report to us immediately (24hrs) and send us the pictures of the item you have received with the packing sheet and outer box. We have high standards when it comes to packaging your order however mistakes do occur from time to time. We are unable to offer a refund, replacement or exchange on items that are not re-saleable. Unopened, with all original product packaging and hygiene seals untouched. Please note that all items must be returned in a saleable condition: If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange. You may return most new, unopened items within 30 days of delivery for a full refund. Please bear in mind, this may affect all your future deliveries from UK & Europe retailers. At the end of the investigation, if it was proven that the customer has made a false claim, their details with postcode will be shared with other couriers and also with local authorities. ![]() False ClaimĪfter receiving the item, if any customers make a false claim the information will be passed on to the delivery company. We cannot always guarantee delivery within our normal timescales to rural areas or if we are experiencing severe weather conditions. Orders placed on a Friday (after 1pm), Saturday or Sunday will be despatched on the following Monday. If you need an item in a rush or require a secure tracked service then optional shipping upgrades are available at checkout at an extra cost. Note that there are restrictions on some products, and some products cannot be shipped to international destinations. Some items will take 3-6 working days or 6-9 working days to be delivered by the Royal Mail it will be notified at the checkout. If you would like your item sent to an alternative address you will need to add the additional address to your before making the purchase. We can only dispatch items to the address you select as your shipping address upon checkout. ![]() You will receive an email confirmation once your item has been dispatched every item is carefully packaged to ensure safe shipment to you. For an additional cost, you can have your delivery expedited and receive it within 2 to 3 days (Available on Selected items). Once dispatched, orders sent via Royal Mail Tracked will typically take 3-5 working days for our FREE delivery service to deliver by the Royal Mail. It's composed with key notes of flavorful grapefruit, mandarin, and pink pepper intertwined with musk, rosemary, and amberwood.All orders will be dispatched within 48 to 72 hours of being placed, with most orders being dispatched the same day. The men's version, Light Blue Italian Love Pour Homme Eau de Toilette ($68), is just as rousing with a fresh woody aquatic scent that complements the women's iteration. Like an intense summer love, Light Blue Italian Love leaves a lasting impression that's not easily forgotten. ![]() ![]() The box it comes in is also evocative of the iconic striped umbrellas and lounge chairs that dot the coves of Capri. Picture yourself wearing pristine linens, oversize sunnies, and a silk headscarf - such a vibe. But it's the intensely blue liquid that reminds us of the deep waters surrounding Capri. The bottle is simple and sleek with shining silver accents that pay homage to the bright, shining rays of the Mediterranean sun. The limited-edition scent is alluring, with top notes of Italian lemon and crisp Granny Smith apple, followed by a base of cedarwood, musk, vetiver, and amyris sandalwood. ![]()
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